Are we timely in our email responses, gracious in our praise of co-workers, and thoughtful of others in our business dealings?I know in some fields this kind of behavior might not fly. (My husband used to work in a very cutthroat environment so I get that!)
But as I try to grow my little blog, I am always looking at how other entrepreneurs and small business owners interact in their business dealings. The Beaufort Bonnet Company is a great example of this, as seen with this kind thank you note they sent me. (And, yes, TBBC, she looks adorable in her swimsuit!).
I feel like realtors have always gotten it right with sending gifts for referring a new client or upon the close of a house. And good packaging, in my opinion, also shows thoughtfulness toward the customer. I don’t know about you, but whenever I receive something I ordered in the mail and it looks like it’s just been thrown in the box with little care or attention to detail, I hate to say it, but I am a tad disappointed. (My sister, Neely Phelan Jewelry, on the other hand, does an excellent job at this!).
(This originally appeared in my “What to Do” Wednesday series on Instagram.)